Alan Aitken
Information Management Process Advisor @Marine Atlantic
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WORK HISTORY
Information Management Process Advisor @Marine Atlantic
North Sydney, NS, CA
Lead Project to Implement OpenText Vendor Invoice Management for SAP Solutions (industry leading invoice management and processing solution)• Designed architecture to support the Harassment Occurrence Management Process and developed management tools including automated forms and dashboards for implementation of program (received Ripple Award)• Lead requirements gathering, design, development and testing of SMS text-based questionnaire for cell phone app to capture crew change responses for COVID-19 screening of vessel crews (including updates) and produced semi-monthly reporting to support use of responses by Crew Calling staff• Mapped Finance Department business processes and facilitated Content Server automation to eliminate paper and streamline process approvals• Architected, developed and deployed Workplace Risk Assessment Tool through consultation with HR specialists• Developed, standardized and maintained MAI branded fillable forms since 2018 across all divisions• Organized and Facilitated Information Architecture implementation sessions across all MAI departments, divisions, locations (including all vessels / shifts)• Managed project that deployed Liquid Office platform in consultation with Locus Systems business partners into the Azure Cloud (OpenText connected tool for development and deployment of automated forms and process initiation)• Facilitated vessel fuel data retrieval and cleansing followed by Fuel Data report production (now monthly)• Facilitated, organized and presented company wide education sessions on ITIM Acceptable Use Policy• Consulted across MAI divisions on Company Log technical questions and support issues, MAI forms development, Digital signatures, Liquid Office forms and process mapping standardization
EDUCATION
Mount Allison University
Bachelor of Science - BS
Schulich School of Business - York University
Masters Certificate in Lean Six Sigma Black Belt
Georgian College
Diploma
SKILLS
ABOUT ALAN AITKEN
PROFILE • Strategic, personable, results-focused Information Management, Process and Business Intelligence Specialist with 20+ years experience • Reputation for developing new approaches which resolve long-term issues and for championing quality assurance standards and processes that improve the efficiency and reliability of information produced• Collaborative, team player; willing and able to work outside strict job description parameters to support others and ensure the best possible products/service for all stakeholders• Excellent written and verbal communication skills; Advanced Communicator - Toastmasters InternationalKEY KNOWLEDGE/SKILL AREAS • Strategic Planning, Process Improvement• Enterprise-Level/Cross-Functional Project Management• Requirements Gathering, Report/Interface Design• Data Modelling, Warehousing, Privacy• Vendor Evaluation/Selection/Management• Platform/Data Integration/Interoperability• Quality Assurance, Test Strategies and Planning• OpenText Content Server 16, Certified Consultant• Six Sigma Green Belt• Process mapping and design expert• Relationship-Building Across All Stakeholders• Training, Coaching, Technical Support• ETL using SQL, iWay Data Migrator tools• IBM DB2, MS SQL Server, Crystal• MS Windows, AS/400 Operating Systems• JavaScript, HTML• MS Access, MS Excel, MS Project, MS Visio• Prosci Certified Change Management Practitioner• Completed Moxie Designer Training (Omnivex)
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