Alakesh Sharma
Confidential @Positivity
New Delhi, DL, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Confidential @Positivity
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EDUCATION
2000 — 2004
Delhi University
Bachelor of Commerce (B.Com.), Business/Commerce, General
SKILLS
Team ManagementService DeliveryManagementBusiness AnalysisOperations ManagementBusiness StrategyCustomer Relationship Management (Crm)ConsultingBpoLeadershipOutsourcingCustomer ServiceBusiness DevelopmentCall CentersPerformance ManagementCrmProject ManagementBusiness Process Outsourcing (Bpo)Team LeadershipVendor ManagementTransition Management
ABOUT ALAKESH SHARMA
Experienced professional with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Operations Management, Customer Relationship Management (CRM), Business Transformation, and Contact Centers.
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