Alakananda Baral
Associate Consultant @KPMG India
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WORK HISTORY
Associate Consultant @KPMG India
Bengaluru, IN
Bengaluru, Karnataka, India
EDUCATION
Government College of Engineering, Kalahandi
Bachelor of Technology - BTech
ABOUT ALAKANANDA BARAL
ServiceNow Developer with hands-on experience in ServiceNow development, administration, and integration. Proficient in all phases of the ServiceNow development lifecycle, including requirement analysis, coding, testing, and implementation, delivering scalable and efficient solutions aligned with business objectives.Extensive experience working with ITIL-based ServiceNow modules, including Service Desk, Service Catalog, Incident, Request, Configuration Management, Problem Management, Change Management, and Knowledge Management, ensuring compliance with ITIL V3 standards to streamline business processes.Strong expertise in designing, customizing, coding, enhancing, migrating, developing, and deploying ServiceNow solutions. Adept at modifying and optimizing workflows, business rules, UI actions, UI policies, ACLs, dictionary settings, catalog items, and system updates to enhance platform functionality and user experience.
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