Alaiyah Brooks
Front Desk Assistant @Humber Polytechnic
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WORK HISTORY
Front Desk Assistant @Humber Polytechnic
Toronto, ON, CA
Serving as the first point of contact for students, staff, and community members by supporting career and academic success initiatives as a Front Desk Assistant at Humber College\'s Academic & Career Success Centre- Scheduled appointments, managed front desk traffic, and maintained accurate visitor and statistical records- Supported campus events and represented the Centre at outreach activities to promote student success services- Assisted with administrative duties, including call screening, email management, and appointment coordination for advisors- Collaborated with cross-campus teams during peak periods, ensuring efficient service delivery and a welcoming environment- Applied strong communication, active listening, and conflict de-escalation skills to address concerns and enhance student experiences.
EDUCATION
Humber College
Business Administration Co-op, Business administration
ABOUT ALAIYAH BROOKS
I am a recent Business Administration Co-op graduate from Humber College, actively seeking to start my career in administration, HR, recruitment, and selection roles.Through co-op and administrative positions, I’ve gained hands-on experience supporting HR and recruitment functions, including onboarding coordination, scheduling, data tracking, reporting, and candidate-facing communication. I have worked with HR systems such as SuccessFactors and SAP, maintained accurate records, coordinated projects and timelines, and supported day-to-day administrative operations in fast-paced environments.I am highly organized, detail-oriented, and thrive in roles that require multitasking, collaboration, and a strong focus on service delivery. I’m eager to continue developing my skills in HR and recruitment while contributing to a team where organization, professionalism, and positive candidate and client experiences are valued.Currently open to opportunities in:• Administrative Coordinator / Administrator• HR Administrator / HR Assistant• Recruitment Coordinator / Recruitment Assistant• HR Operations & Selection Support roles
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