Alaina M. Worden
Credit & Collections Manager
- Role
- Corporate Credit & Collections Manager at Carson Team
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Alaina M. Worden
Alaina Worden, CCE, is Carson\'s Credit & Collection Manager. She has over 25 years of…
Experience
Corporate Credit & Collections Manager
Jan 2020 — Present · Portland, OR, US
I have led the development and implementation of comprehensive credit policies and procedures, as well as an effective on-boarding training manual. By strategically planning and executing these initiatives, we have consistently reduced bad debt year after year. Improved communication between the credit and sales departments has streamlined operations and increased overall efficiency. I oversee a team of 15 members and handle key responsibilities such as recruitment, training, coaching, goal setting, performance assessments, and terminations in a mixed remote and office-based environment. Working closely with various departments, I ensure that credit protocols and standards are upheld to facilitate smooth business operations and compliance.
Education
NACM
CBF designation , Credit Management
2019 — 2020
NACM
CBA Designation , Credit Management
2017 — 2018
PIVOT Job Corp
Certificate, Business/Clerical
2004 — 2005
NACM
CCE designation, Credit Management
2021 — 2021
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