Alaa Hendy
Principal Technical Program Manager @Marsh McLennan
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WORK HISTORY
Principal Technical Program Manager @Marsh McLennan
Toronto, ON, CA
TPM for Career Digital Communications group:o Managing Program for Cloud acceleration program for my group: Migrating of Canadian DC to AWS cloud covering over 40 App and DB clusters servers. Working with teams to build EDD diagram with all potential enhancements. Worked with team to build Run/Play book. Define resources and budget required for migration.o Launched first DR environment in Ashburn for our live product in Dallas, US Collaborating with multiple cross-functional teams building play/run book for all activities. Working with DR managers and AMS teams to build define RPO (Recovery Point Objective) and RTO (Recovery Time Objective) Define replica and log shipping strategy with Infrastructure and DBA teams Review with Security Ops team all VPNs and direct connect and apply full enforcement for Illumio Run a successful DR test with minimal issues to be considered as lessons learned in future tests.o Building business case for integration with LenAI new inhouse built AI/ML API.o Support portfolio with new MMC standard security polices for SAST and DAST Work with team to onboard all our products to WIZ platform scanning exposed PII/SPI data. Working with teams to onboard products to Snyk platform scanning which scan environments for vulnerabilities. Onboarding all our products to logging system SIEM and Cribl. Supporting Whitehat, DAST and Qualys scanning for our platform and fix findings.o Working with Delivery leads to defining budgets for all projects based on Tech and Business roadmaps. Working with Director of Development, DevOps, IT teams to allocate the resources required. Identify licensing requirements and managing it with multiple vendors. Using Planview to reflect all numbers and monitor progress. Share CPI reports to the steering committee on monthly status meeting. Managing projects of total budget 4.5 million allocated yearly.
EDUCATION
The American University in Cairo
Bachelor of Computer Science (B.sc), Computer Science
Youssef El Sebay Language school (high school)
Thanawaya Amma, Science
SKILLS
ABOUT ALAA HENDY
A make-it-happen turn-around specialist and an executive level business professional; expert at leveraging project management and software development life cycle methodologies to deliver solutions and streamline operations maximizing business results. A decisive, creative, and energetic leader with strong analytical, problem solving, and organizational skills; adept at managing cross-functional teams in matrix environments, completing projects with aggressive deadlines, and providing world-class service that generates additional value for the business.• Process improvement| Multi-unit operations management| Consensus building| Project development and lifecycle| Change management| Results-Oriented| SDLC| ROI, EMV & Gross Margin Monitor| CAPEX & OPEX.• Onsite | Offshore Team Leadership | Client| Stakeholders Communication• Budgeting and forecasting| Risk management| Cost reduction and containment| Contract management• Business Requirements Analysis| Data Analysis | Reporting | Visualization | Release management• RFI | RFP Response • Waterfall| MVC| Agile| Scrum| Kanban | RUPINDUSTRIES• Telecom, Energy, IT services, ISP, Mining, Food, Governmental, Recruitment and Health
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