Alaa Mohammed
Resource & Capacity Planning Analyst @Sun Life
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WORK HISTORY
Resource & Capacity Planning Analyst @Sun Life
Waterloo, ON, CA
Developing, Creating and Innovating capacity plans to optimize business operations while identifying and tracing behavioural trends.• Consulting businesses on long term FTE needs from a performance and budget perspective while maintaining training continuums for healthy deltas.• Managing and innovating reporting tools to ensure accurate statistics and resources are available to make high level business decisions.
EDUCATION
University of Guelph
Honours Bachelor of Commerce
ABOUT ALAA MOHAMMED
A results-driven individual with on the job analytics, sales and management experience. • Excellent analytics and problem-solving • Exceptional communication • Strong planning and organization • Time management and meeting deadlines • Overseeing excellent customer service • Forecasting to meet market demands • People intelligence and adaptability • Managing large corporate clientele
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