Al Dahche
Regional IT Director @ Apex Service Partners | MIS, Cybersecurity
- Role
- Regional IT Director at Apex Service Partners
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Al Dahche
As the Regional IT Director at Apex Service Partners, I have over 13 years of experience in managing and delivering IT services across multiple industries and geographies. I am certified in ITIL, MTA, CCNA, and A+, and have a master\'s degree in Management Information Systems. My core competencies include leading and inspiring teams, setting strategic direction, making critical decisions, implementing cybersecurity measures, managing technology budget, mentoring and developing talent, establishing strong relationships with business leaders, and driving continual service improvements and automation initiatives. I am passionate about staying current with evolving technologies and trends, and leveraging them to create value for the organization and its clients. I am also fluent in English and Arabic and have excellent communication skills to convey technical information to non-technical stakeholders.
Experience
Regional IT Director
Aug 2023 — Present · Tampa, FL, US
Maintains overall responsibility for IT Service Delivery, including helpdesk services, in assigned region.• Manage technology budget effectively to align spendings with strategic goals.• Understand and implement cybersecurity measures to protect organization’s data and systems. • Directly manages and communicates with Service Providers and IT personnel in assigned region and maintains regular in-person contact with each office in the region. • Participates with the IT Leadership management in the formulation and execution of IT strategy and direction.• Mentors, develops, and maintains staffing levels to achieve the best resource talent possible as required to deliver on business strategy.• Establishes strong relationships with business leaders in regional geography through frequent communication and face-to-face interaction.• Provide advice and counsel to regional management concerning IT needs and issues.• Develop and manage relationships with suppliers to enhance efficiency. • Create and manage processes for procurement.
Education
Miami Dade College
certification, CCNA and A+
2010 — 2011
Nova Southeastern University
Master's degree, Management Information Systems, General
2009 — 2010
EXIN
ITIL Foundation Certification in IT Service Management
Nova Southeastern University
Bachelor's degree, Computer Information Systems
2007 — 2009
PC Professor
Microsoft MTA certification
2013 — 2013
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