Al Charles
Comcast Product Management / Franklin School Committee Member
- Role
- Director of Product Management at Comcast
- Location
- Franklin, MA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Al Charles
I am an accomplished professional with 22+ years of progressive experience and success in…
Experience
Director of Product Management
Apr 2025 — Present
Skills
- Leadership
- Voip
- Software Documentation
- Customer Retention
- Workforce Management
- Customer Service
- Call Centers
- Performance Management
- Team Building
- Avaya
- Networking
- Customer Satisfaction
- Business Process Improvement
- Technical Support
- Problem Solving
- Management
- Customer Experience
- Process Improvement
- Avaya Technologies
- Coaching
- Contact Centers
- Call Center
- Troubleshooting
- Provisioning
- Telecommunications
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