Akwasi Atuah
Senior IT Service Manager @UK Civil Service
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WORK HISTORY
Senior IT Service Manager @UK Civil Service
Manchester, GB
Senior IT Service Manager of over 30 national services critical to the financial health of members of the public and contributing to over 600 billion in UK government revenue. Manage on-prem, hybrid and cloud based critical national services which accurately and securely collate tax revenue from the public.
EDUCATION
University of Staffordshire
BSc Psychology with French, Social Sciences and Languages
University of Staffordshire
Master of Science (MSc) Computing for Business, Computer Technology/Computer Systems Technology
SKILLS
ABOUT AKWASI ATUAH
Senior Service Analyst with over 11 years’ experience in technical service management and delivery in Legal Services, Retail, FuneralCare industries. Also experienced in Finance sales and debt management. Focussed on bringing value to the business through quality service management, following ITIL v4 principles, I bring exceptional interpersonal skills, meeting stakeholder needs by analysing and resolving complex problems. Lead SME on several critical Co-op Group technical projects that enhance our technical capabilities to maximise business revenue, especially since the Pandemic.
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