Akwasi Atuah

Senior IT Service Manager @UK Civil Service

Manchester, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Feb 2023 — Present

Senior IT Service Manager @UK Civil Service

View department →

Manchester, GB

Senior IT Service Manager of over 30 national services critical to the financial health of members of the public and contributing to over 600 billion in UK government revenue. Manage on-prem, hybrid and cloud based critical national services which accurately and securely collate tax revenue from the public.

EDUCATION

1996 — 2000

University of Staffordshire

BSc Psychology with French, Social Sciences and Languages

2000 — 2002

University of Staffordshire

Master of Science (MSc) Computing for Business, Computer Technology/Computer Systems Technology

SKILLS

Employee TrainingItilStakeholder ManagementTeam LeadershipProblem ManagementProject ManagementManagementCustomer RelationsTeamworkTeam ManagementTraining DeliveryCustomer ServiceApplication SupportSupplier ManagementService DeliveryBusiness AnalysisDesktop Application SupportIncident ManagementSupplier Relationship ManagementStrategic PlanningTechnical AnalysisBusiness Process ImprovementIT Service ManagementChange ManagementTechnical Documentation

ABOUT AKWASI ATUAH

Senior Service Analyst with over 11 years’ experience in technical service management and delivery in Legal Services, Retail, FuneralCare industries. Also experienced in Finance sales and debt management. Focussed on bringing value to the business through quality service management, following ITIL v4 principles, I bring exceptional interpersonal skills, meeting stakeholder needs by analysing and resolving complex problems. Lead SME on several critical Co-op Group technical projects that enhance our technical capabilities to maximise business revenue, especially since the Pandemic.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Akwasi Atuah — Senior IT Service Manager at UK Civil Service in Manchester, GB | Unifers