Akula Vamshi Krishna
Sr Associate infra - Major Incident Management | Incident Manager | ITIL®4 Certified
- Role
- Sr Associate Infra - Major Incident Management at Sutherland
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
Experience
Sr Associate Infra - Major Incident Management
Mar 2024 — Present · Hyderabad, IN
Senior Associate Infrastructure in Major Incident Management Team Being as Incident Manager, handling Major Incidents which impacts production. First point of contact for Priority 1 & 2 incidents Coordinates respective SMEs in order to resolve outages within specified Service Level Agreement. Publish notifications alerts and emails to stake holders and respective teams.
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