Abhiram Kukkapalli
Software Developer | DevOps Enthusiast | Passionate about building effective solutions || Actively seeking full-time opportunities
- Role
- Production Support Engineer L3 at Centene Corporation
- Location
- Gainesville, FL, US
- LinkedIn followers
- 500 followers
About Abhiram Kukkapalli
I’m Abhiram, a developer who loves diving into the world where Software Engineering meets…
Experience
Production Support Engineer L3
May 2022 — Present
Managed and resolved ServiceNow tickets, Jira tickets using Java and Spring Boot, ensuring rapid issue resolution and system stability. • Spearheaded deployment processes using GitLab, resulting in a 30% reduction in deployment time and consistent updates for end-users. • Utilized Dynatrace and Splunk to monitor performance, identify 50+ potential issues proactively, and enhance system functionality by 20%. • Authored and maintained 20+ Confluence documentation entries, improving knowledge sharing and reducing onboarding time by 15%. • Executed SQL queries to troubleshoot backend issues and data retrieval, reducing query execution time by 25%.
Education
Indiana University Bloomington
Master of Science - MS
2022 — 2024
Presidency University Bangalore
Bachelor of Technology - BTech
2018 — 2022
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