Akshita Agarwal
Change Manager @Franklin Templeton
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WORK HISTORY
Change Manager @Franklin Templeton
IN
Leverage AWS best practices along with an infrastructure as code approach.\\\\nworking with the architect to continually refine what a cutting edge platform looks like.\\\\nprovide technical leadership and mentorship around the cloud platform.\\\\nTake responsibility for designing and building infrastructure as a code.
EDUCATION
Narayana Junior College - India
Inter, Mathematics and Computer Science, 93%
Niraj Public School
High School, 83.7%
Mahatma Gandhi Institute of Technology
Bachelor’s Degree, Electrical and Electronics Engineering, 78.7
ABOUT AKSHITA AGARWAL
With over 10 years of experience in IT service management, I am a Senior Change and Incident Manager at Franklin Templeton, a global leader in investment solutions. I am ITIL and Scrum Master certified, and I have successfully led and implemented change governance and escalation management processes across multiple projects and platforms, ensuring compliance, quality, and efficiency. I have hands-on experience in providing approvals and rejections of changes, representing the change governance team at daily operations meetings, communicating with business and clients, and reviewing root cause analyses. I also administer CAB meetings and ensure effective and efficient engagement with all stakeholders, both internal and external. Additionally, I have skills and certifications in AWS and Azure cloud migration, which enable me to support and facilitate the digital transformation of the organization.
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