Akshit Vij

Client Manager, Commercial Lines @Jones DesLauriers

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Client Manager, Commercial Lines @Jones DesLauriers

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Mississauga, ON, CA

Managing a renewal book of business with a consistent focus on client retention and satisfaction, maintaining a retention rate of 95% or higher- Collaborating closely with Producers and internal teams to ensure seamless service delivery, marketing strategy execution, and efficient renewal processes in line with company best practices- Acting as a trusted advisor by setting clear expectations with clients and partners, providing timely and proactive communication- Supporting and executing strategic plans in partnership with Producers to address client needs and evolving business objectives- Identifying opportunities for growth within existing accounts, contributing to departmental production goals, and supporting cross-selling initiatives- Preparing proposals and stewardship reviews tailored to client objectives and industry trends- Managing all aspects of account documentation, including quotes, binders, policy changes, and endorsements- Conducting in-depth reviews of client coverage, loss history, and risk exposure to ensure optimal insurance solutions- Maintaining up-to-date workflow documentation within EPIC and ensuring process adherence.Overseeing timely and accurate servicing and billing of accounts- Engaging in professional development and cross-sell campaigns to stay ahead in a fast-paced, client-focused environment- Building and maintaining strong, collaborative relationships with clients, internal teams, and business partners.

EDUCATION

N/A

Insurance Brokers Association of Ontario

Canadian Accredited Insurance Broker (CAIB), Insurance

N/A

Seneca Polytechnic

Postgraduate diploma, International business management

N/A

University of Toronto School of Continuing Studies

Canadian Risk Management - Foundations of Risk Management

2016 — 2019

Delhi University

B.com (h), Business Administration and Management, General

N/A

Insurance Institute of Canada

Chartered Insurance Professional (CIP), Insurance

N/A

Insurance Institute of Canada

RIBO, Insurance

2021

Seneca Polytechnic

Postgraduate Diploma, Financial Planning and Services

ABOUT AKSHIT VIJ

I am a results-driven service insurance broker with a demonstrated history of delivering exceptional client support and customized solutions. My core strength lies in fostering and nurturing robust client relationships through proactive communication and personalized service. Equipped with hands-on experience in navigating intricate policy landscapes to ensure optimal coverage, I bring expertise in EPIC and Applied Rating System (ARS) to every engagement. Currently on the path towards earning the Chartered Insurance Professional (CIP) and Canadian Risk Management (CRM) designations, I am deeply committed to continuous professional growth and adding value to progressive organizations.My skills:• Proficient in MS Office (Excel {VLOOKUP, Pivot Tables, Macros and VBA}, Word, PowerPoint, Access).• Problem-Solving, Leadership, Interpersonal Communication Skills, Decision making

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Akshit Vij — Client Manager, Commercial Lines at Jones DesLauriers in Toronto, CA | Unifers