Akshay Trehan
Technical Account Manager @Yardi
Signup · Get unlimited contacts
WORK HISTORY
Technical Account Manager @Yardi
Toronto, ON, CA
EDUCATION
Asia Pacific Institute Of Management
PGDM, Marketing
Tagore International School
High School, Science
Fleming College
Logistics, Materials, and Supply Chain Management
Visvesvaraya Technological University
Engineer’s Degree, Computer Science
ABOUT AKSHAY TREHAN
I am a Technical Account Manager at Yardi, a leading provider of software solutions for the real estate industry. I joined the company in January 2024, after graduating from Fleming College with a diploma in Logistics, Materials, and Supply Chain Management.In my role, I leverage my customer success and logistics skills to manage and support a portfolio of clients, ensuring that they achieve their business goals and maximize the value of Yardi\'s products and services. I collaborate with internal and external stakeholders to deliver customized solutions, troubleshoot issues, and provide training and guidance. I also monitor and analyze client data and feedback, and provide insights and recommendations for improvement and retention.With over six years of diverse experience across the Fin-tech, IT, SaaS, and Ed-Tech industries, I have developed a passion for delivering exceptional client experiences and driving business growth through customer-centric strategies. I have a proven track record of optimizing customer onboarding, implementing innovative solutions, reducing churn, and increasing renewals. I have also successfully managed complex projects, delivered training materials, and maintained quality and efficiency assurance protocols.I am proficient in tools and platforms such as Salesforce, Jira, and Microsoft Dynamics, and have a keen aptitude for risk analysis and report generation. I hold a Bachelor of Science Degree in Computer Science, Engineering, and a PGDM in Marketing and Finance. Additionally, I am fluent in English, Hindi, and Punjabi, and have a multicultural and bilingual background that enables me to excel in diverse environments.I am passionate about creating diverse and inclusive work cultures that reflect the richness of our global customer base. I believe in continuous learning, innovation, and delivering the best service possible. Beyond my professional pursuits, I enjoy exploring the latest technological advancements, staying updated on industry trends, and diving into the world of gaming to unwind and have fun.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.