Akshay T.
Senior Business Manager (Product & Analytics)
- Role
- Senior Business Manager at Capital One
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akshay T.
Over a decade in financial services, I\'ve leveraged deep analytical expertise to transform customer needs into impactful solutions. At Capital One, I led pioneering data driven initiatives in credit, operations, and customer experience. Transitioning from analysis, I spearheaded the entire product lifecycle for multiple customer intelligence products, from vision and roadmap to launch, leading cross-functional teams to drive enterprise adoption. Thriving in fast-paced environments, I consistently lead and build high-performing teams to bring innovative solutions to life, taking businesses from concept to market success.
Experience
Senior Business Manager
Jun 2022 — Present · Bengaluru, IN
Led the development and deployment of an AI-powered customer intelligence platform for Auto Finance, driving enterprise-wide analytics and operations. Owned the full product lifecycle, from roadmap to post-launch adoption- Led development of a regulatory reporting extension centralizing customer complaint management (used company-wide)- Led data-driven analysis of CFPB (Consumer Financial Protection Bureau) complaints, driving company-wide initiatives to reduce them- Volunteer Initiatives: Spearheaded the Incubator program, fostering a culture of innovation through hackathons, thought leader engagement, and market research for future-proofing company initiatives
Education
Indian Institute of Technology, Madras
Bachelor's Degree, Chemical Engineering
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