Akshay S

Senior Specialist - UAG @ Mercer | Risk & Control | Cybersecurity | Ex-IT Team Lead, User & Web Admin Analyst, Request Management Specialist @ Teleperformance | UAM & IAM Specialist

Role
Senior Specialist User Access Governance at Mercer
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Akshay S

Experienced IT professional with strong background in Identity & Access Management (IAM), User Access Management (UAM), and User Access Governance (UAG).Currently working as Senior Specialist – User Access Governance, perform and monitor User Access Reviews (UARs) across 400+ applications to ensure compliance with audit and internal governance standards. Experienced in access reconciliations, termination validations, audit evidence preparation (SOC1, SOC2, GS007), cross-functional risk analysis, and governance process improvements within global IT environments.Previously worked as IT Team Lead, mentoring and managing User Access Management teams, acting as escalation point, overseeing access testing for technology projects, maintaining compliance standards, and driving process enhancements.Hands-on IAM expertise in access lifecycle management (creation, modification, termination) across Active Directory, Microsoft Azure Active Directory, and Microsoft 365 environments, including VPN, VDI, Exchange, Citrix, and enterprise access tools.Known for stakeholder collaboration, SLA-driven delivery, structured documentation, and the ability to perform effectively in audit-sensitive and fast-paced environments.

Experience

  1. Senior Specialist User Access Governance

    Mercer

    May 2025 — Present · Gurugram, IN

    Conduct user access reviews for 400+ applications, ensuring alignment with audit requirements and internal governance standards.• Perform iFile imports, user reconciliations, and access tracking using cross-functional security and reporting platforms such as Workday, Active Directory and internal application reports.• Collaborate with global IT teams to collect and analyze access data for compliance and risk assessment.• Review access allocations by conducting research across various platforms to ensure accuracy and policy adherence.• Provide audit support for SOC1, SOC2, GS007, frameworks by preparing and submitting required access evidence.• Support leadership in managing and closing user access reviews (UARs) by timely follow-ups and escalation when necessary.• Ensure terminated user access was fully revoked across all scoped applications in a timely and compliant manner.• Perform peer reviews of governance tasks to maintain accuracy and process integrity.• Generate and analyze access reconciliation reports to identify and correct inconsistencies or omissions.• Actively contribute to process improvement discussions and suggested enhancements in user access governance workflows.• Manage tasks effectively under tight deadlines, balancing priorities in a fast-paced and audit-sensitive environment.• Work with Global IT team to implement user access review for application(s) and prepare SOP.

Education

  • Sharda University

    Bachelor of Technology - BTech

    2014 — 2018

  • Kendriya Vidyalaya

    1st - 12th Class

    2002 — 2014

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Akshay S — Senior Specialist User Access Governance at Mercer in New Delhi, DL, IN | Unifers