Akshay Pratinav

About Akshay Pratinav

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Experience

1. Staff Software Engineer

   Intuit

   Jun 2022 — Present · Mountain View, CA, US

   Designed, developed, and maintained EWOK (Ecosystem Wide Orchestration Kit), a foundational platform for automated disaster recovery management across large-scale enterprise environments, significantly improving business continuity and reducing recovery time. Implemented sophisticated workflow orchestration processes to define precise, custom disaster recovery sequences, minimizing data loss and service disruptions during regional outages. Developed intelligent resource management solutions, including DNS configurations and Kubernetes infrastructure dependencies, ensuring seamless, conflict-free failover procedures. Engineered an advanced agent-based execution model with semaphore controls to automate failover and restore operations, maintaining data integrity and operational consistency. Enhanced overall operational resilience by automating disaster recovery workflows, reducing Mean Time To Recovery (MTTR), and safeguarding critical services for millions of users. Led initiatives on ITSM (Incident Management Automation) by deploying the Alert2Incident (A2I) framework, which automates incident creation from real-time alerts, drastically reducing Mean Time To Detect (MTTD). Built a comprehensive Ecosystem View visualization tool to provide real-time system health data, enabling quick impact assessment and root cause analysis during outages. Implemented automated outage validation processes via Slack-integrated workflows, improving incident response efficiency and continuous learning from incident resolution data. Developed and enforced multi-cloud and Kubernetes policies through a proactive, automated Policy Engine, ensuring security, compliance, and operational consistency across AWS, GCP, Azure, and on-premise environments.🤝 Collaborated closely with cross-functional teams to improve system stability, security, and compliance, fostering a culture of automation, reliability, and continuous improvement.

Education

• St. Michael's High School

  High School

• R. V. College of Engineering, Bangalore

  Bachelor of Engineering

• Don Bosco Academy, Patna

  High School

Skills

• Sql
• Linux
• Amazon Web Services (Aws)
• Php
• Unix
• Javascript
• Go
• Eclipse
• Jenkins
• Java
• Html
• Rundeck
• Shell Scripting
• Core Java
• Docker
• Elasticsearch
• Node.js
• Mysql
• Programming
• Chef
• Software Development
• Python