Akshay Jayakumar

Customer Success Manager | Customer Service, Problem Solving

Role: Customer Success Manager at Exotel
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Akshay Jayakumar

Graphy Inc. benefits from contributions as an Associate Manager of Customer Success, leveraging CRM expertise and problem-solving skills to strengthen customer relationships. Past roles at Exotel as a Customer Success Associate and Customer Happiness Associate involved facilitating customer satisfaction and enhancing retention strategies. Known for collaborative efforts in addressing client needs, the focus remains on delivering consistent value.

Experience

Customer Success Manager
Exotel
Jan 2026 — Present · Bengaluru, IN

Contact information

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Work email
•••••@exotel.com
Personal email
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Current company

Exotel

Telecommunications · 743 employees · Founded 2011 · Bangalore, Karnataka, India

Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 25+ billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.

exotel.com

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