Akshay Jain

Helping Customers go from 0 to 1 | Navigating success journeys with a personal touch | SaaS ✨

Role
Director of Customer Success at 5x
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Akshay Jain

Bringing over a decade of expertise in overseeing Customer Relationships, Account Management, and B2B Sales, I’ve navigated roles as both an individual contributor and a team leader. Throughout this tenure, I\'ve honed skills in strategic planning, business development, team leadership, stakeholder management, the cultivation of strategic partnerships, and fostering success-driven environments. Demonstrating a consistent track record, I\'ve achieved customer satisfaction, retention, and substantial revenue growth.A city dweller who loves to travel and find new adventures along the way. There\'s nothing more satisfying to me than connecting with new individuals, forming meaningful relationships, solving challenges, and actively contributing to a company\'s advancement.#CSLeader #CSStrategist #SaaS #CustomerSuccess #CustomerCentric #CustomerExperience

Experience

  1. Director of Customer Success

    5x

    Feb 2024 — Present · Mumbai, IN

Education

  • Grenoble Ecole de Management

    Master's Degree, International Business

    2015 — 2017

  • Kishinchand Chellaram College of Arts Commerce and Science

    Bachelor’s Degree, Information Technology

    2009 — 2012

Skills

  • Client Communications
  • Business Planning
  • Crm
  • Business Intelligence
  • Business Development
  • Java
  • Digital Marketing
  • Microsoft Office
  • Teamwork
  • Team Management
  • Time Management
  • Entrepreneurship
  • IT Strategy
  • Information Systems
  • Leadership
  • Sql
  • Strategic Planning
  • Asp.net
  • Management
  • Vendor Management
  • Presentations
  • Microsoft Powerpoint
  • Javascript
  • Communication
  • International Relations
  • Data Analysis
  • Analytical Skills
  • Strategy
  • Marketing
  • International Business
  • Project Management
  • Web Services
  • Microsoft Excel
  • Microsoft Sql Server
  • Marketing Strategy
  • Market Research
  • Soft Skills
  • Microsoft Word
  • Team Leadership
  • Consulting

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Akshay Jain — Director of Customer Success at 5x in Mumbai, MH, IN | Unifers