Akshay Jain
Helping Customers go from 0 to 1 | Navigating success journeys with a personal touch | SaaS ✨
- Role
- Director of Customer Success at 5x
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akshay Jain
Bringing over a decade of expertise in overseeing Customer Relationships, Account Management, and B2B Sales, I’ve navigated roles as both an individual contributor and a team leader. Throughout this tenure, I\'ve honed skills in strategic planning, business development, team leadership, stakeholder management, the cultivation of strategic partnerships, and fostering success-driven environments. Demonstrating a consistent track record, I\'ve achieved customer satisfaction, retention, and substantial revenue growth.A city dweller who loves to travel and find new adventures along the way. There\'s nothing more satisfying to me than connecting with new individuals, forming meaningful relationships, solving challenges, and actively contributing to a company\'s advancement.#CSLeader #CSStrategist #SaaS #CustomerSuccess #CustomerCentric #CustomerExperience
Experience
Director of Customer Success
Feb 2024 — Present · Mumbai, IN
Education
Grenoble Ecole de Management
Master's Degree, International Business
2015 — 2017
Kishinchand Chellaram College of Arts Commerce and Science
Bachelor’s Degree, Information Technology
2009 — 2012
Skills
- Client Communications
- Business Planning
- Crm
- Business Intelligence
- Business Development
- Java
- Digital Marketing
- Microsoft Office
- Teamwork
- Team Management
- Time Management
- Entrepreneurship
- IT Strategy
- Information Systems
- Leadership
- Sql
- Strategic Planning
- Asp.net
- Management
- Vendor Management
- Presentations
- Microsoft Powerpoint
- Javascript
- Communication
- International Relations
- Data Analysis
- Analytical Skills
- Strategy
- Marketing
- International Business
- Project Management
- Web Services
- Microsoft Excel
- Microsoft Sql Server
- Marketing Strategy
- Market Research
- Soft Skills
- Microsoft Word
- Team Leadership
- Consulting
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