Akshay J.

Customer Success Account Manager | Adobe Experience Manager (AEM) | Helping Enterprises Scale Content Experiences

Role
Customer Success Account Manager at Adobe
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Akshay J.

As a Senior Customer Success Manager at Sprinklr, I help global enterprises leverage the power of social media to connect with their customers and grow their brands. I manage a portfolio of high-value accounts, ensuring their satisfaction, retention, and loyalty. With 10 years of experience in customer success roles, I have developed strong skills in account development, client relationship management, and customer retention. I have also acquired relevant certifications, including The Fundamental of Digital Marketing by Google. I hold a post graduation diploma in retail management. My goal is to deliver value, innovation, and excellence to every client I work with.

Experience

  1. Customer Success Account Manager

    Adobe

    Feb 2026 — Present · Bengaluru, IN

Education

  • The Bhopal School of Social Sciences

    Bachelor's degree, Business/Commerce, General

    2009 — 2012

  • Institute for Excellence in Higher Education(IEHE),Bhopal(Autonomous)

    Post Graduation Diploma in Retail Management , Retail Management

    2013 — 2014

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Akshay J. — Customer Success Account Manager at Adobe in Bengaluru, KA, IN | Unifers