Akshay J.
Customer Success Account Manager | Adobe Experience Manager (AEM) | Helping Enterprises Scale Content Experiences
- Role
- Customer Success Account Manager at Adobe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akshay J.
As a Senior Customer Success Manager at Sprinklr, I help global enterprises leverage the power of social media to connect with their customers and grow their brands. I manage a portfolio of high-value accounts, ensuring their satisfaction, retention, and loyalty. With 10 years of experience in customer success roles, I have developed strong skills in account development, client relationship management, and customer retention. I have also acquired relevant certifications, including The Fundamental of Digital Marketing by Google. I hold a post graduation diploma in retail management. My goal is to deliver value, innovation, and excellence to every client I work with.
Experience
Customer Success Account Manager
Feb 2026 — Present · Bengaluru, IN
Education
The Bhopal School of Social Sciences
Bachelor's degree, Business/Commerce, General
2009 — 2012
Institute for Excellence in Higher Education(IEHE),Bhopal(Autonomous)
Post Graduation Diploma in Retail Management , Retail Management
2013 — 2014
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