Akshay Girhotra

About Akshay Girhotra

I am currently working as Senior Business Development and Customer Engagement Manager driving the Software Sales for Indian operators with 15 years of experience in 5 countries. I have done specialization in Finance, Project Management and Strategy from Central European University. I have excellent management skills and capability to drive my department to positive results in challenging environment. I have consistently been awarded with Key Contributor award by managers in different countries. I possess the demeanor to accomplish tasks in multicultural environment amidst apprehensive customers. I have driven my team consistently to score high in customer satisfaction index.Some of the key highlights during my experience are Worked as Subject Matter Expert at Ericsson India driving cost efficiency Mobilizing project stuck from 1 year in Djibouti, Africa with proactive approach Played key role in winning the Vodafone Managed Services Project Identified business development opportunity from USA, adding to revenue for Ericsson India Preparing solution documents, SPOC towards customer Change Management for leading Certification drive Leading Innovation drive Team Lead for technical Projects, forecasting and resource Management Preparing Work Level Agreements with Customer Excellent understanding of PROPS-C process, Project Management and Service Delivery Skills

Experience

1. Senior Business Development and Customer Engagement Manager

   Ericsson

   Apr 2017 — Present · Mumbai, IN

   Cloud Network, 5G, LTE, IOT, Private Network Sales and Technical ConsultingPrepare premium quality business case and dollar value business modelsHigh value sales for operators like Singtel, Bharti, Vodafone, Telstra, True, AxiataIncrease margins by upselling software, features, and hardwareExpertise in RFP response, Statement of Compliance, CRM360, Business Case, CRM, Price Analyzer, Product Catalog, Sales Cockpit, Verdi toolsPlay a key role in developing value proposition of the Network Performance offeringAnalysing and understanding status of Software installed base and untapped sales potentialPromoting all SW Value packages including customized value argumentations versus competitionIncrease High Margin Sales with dedicated focus on SoftwareAnalysing and understanding of Network benchmarks, identifying performance gaps vs competition or future product needs in customers’ networks to secure footprint but also to open up for break in.Upselling Network Products with performance focus.Engage customers using network statistics, closing performance gaps. HSPA coverage & capacity analysis, LTE capacity analysis, MBB Audits, MBB Audit Flow of Users, BPN Dashboard, App Coverage, external network benchmarks and Golden Cluster concepts etc. Main objective is to identify all opportunities that are allowing increase of Network Products performance and enable increased sales for HW and SW.Creating performance improvement sales plans and develop value argumentation for performance based upsell in order to maximize HW and SW salesWork in close cooperation with Network Services, commercial management, supply organization via structured cross collaboration team

Education

• Central European University

  Executive Master of Business Administration (E.M.B.A.), Business Administration and Management, General

  2015 — 2016

• University of Rajasthan

  Bachelor of Engineering (B.E.), Electronics and Communications Engineering

  2003 — 2007