Akshay Girdonia

About Akshay Girdonia

RWS, established in 1958, is the world\'s largest technology and language services…

Experience

1. HR People Services Administrator

   RWS

   Jul 2024 — Present · Mumbai, IN

   As an HR Shared Service professional in the People Services team at RWS, I lead and manage Microsoft Dynamics 365 (D365) HR work requests across multiple countries, ensuring timely execution, data accuracy, and SLA compliance. I serve as a primary point of contact for client communications related to these tasks, supporting efficient, consistent, and compliant HR operations.I bring strong experience in global HR Shared Services and multi-country operations, handling high volumes of employee queries, documentation, and process coordination across regions. My expertise spans HRIS management, data integrity, SOP creation, compliance audits, and driving process excellence through continuous improvement initiatives and change management. I have also actively contributed to multiple country transitions, ensuring seamless HR operations across new entities.In addition, I support global Talent Acquisition operations, leveraging iCIMS for applicant tracking and recruitment marketing, and using Tableau and Excel for reporting and data analysis. I manage the hire-to-retire lifecycle across APAC, including onboarding, background verification via HireRight, vendor coordination for invoicing and SLA tracking, and benefit administration.I oversee the global employee referral program, ensuring a smooth experience for employees and stakeholders, improving referral engagement, maintaining process accuracy, and ensuring policy compliance. As a Site Leader Administrator across all RWS entities, I facilitate location-level leadership support, HR policy implementation, and culture initiatives.My role also involves HR letters, policy improvement and implementation, stakeholder management, and process improvement initiatives aimed at streamlining workflows in HR Shared Services environments. I am adept at working via shared mailboxes, Concur, and collaborating cross-functionally to deliver consistent, high-quality HR services globally.

Education

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  Bachelor of Engineering - BE