Akshay Gautam
Technical Product & Program @ Microsoft
- Role
- Senior Customer Experience Program Manager at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Akshay Gautam
I’m a seasoned Technical Product/ Program Manager with over 9 years of experience building and scaling enterprise SaaS products at Microsoft. I specialize in bridging the gap between customer needs and technical execution—transforming insights into impactful solutions that drive adoption, reduce time-to-market, and deliver measurable business outcomes. At Microsoft, I led product development for the Demo Hub platform, cutting lead times from 6 weeks to minutes with 95%+ adoption. I also managed GTM strategy for Copilot products and helped modernize public sector platforms for millions of users through cloud and AI solutions. My approach combines technical depth (Python, SQL, Azure, Dynamics 365) with product sense, cross-functional leadership, and data-driven decision-making. I thrive in complex environments where aligning diverse stakeholders is key, and I bring structure and clarity to ambiguity. Core strengths:• Product strategy & roadmaps• Agile/OKRs execution• GTM & stakeholder communication• Data & cloud platforms (Azure, Power BI, SQL)• Enterprise AI & SaaS innovationCurrently pursuing a Master’s in Information Management at the University of Washington, with a focus on Product/Program Management and AI.Let’s connect if you’re passionate about building thoughtful tech solutions that solve real problems at scale.
Experience
Senior Customer Experience Program Manager
Dec 2025 — Present · Redmond, WA, US
Education
Maharaja Surajmal Institute Of Technology
Bachelor’s Degree
University of Washington
Masters in Information Management
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