Akshay Daswal
Deputy Vice President @Kotak Mahindra Bank
Signup · Get unlimited contacts
WORK HISTORY
Deputy Vice President @Kotak Mahindra Bank
Mumbai, IN
Key Responsibilities:• Spearhead the Smart Nudges Platform, a data-driven customer engagement solution across inbound & outbound channels, boosting customer interaction by 9% at each stage of the lifecycle.• Drive product strategy & execution for digital banking solutions, increasing adoption by 7% through targeted marketing and strategic alignment.• Lead user data analytics & platform optimization, working cross-functionally with Tech, UX, Compliance, and other teams to enhance customer experience.Key Achievements:• Increased financial product conversion by 10% through innovation roadmaps and customer insights.• Reduced customer churn by 12% via data-driven personalization strategies.• Successfully delivered AI-driven offer personalization in mobile banking, improving product visibility and engagement.
EDUCATION
Pillais Institute of Information Technology Engineering Media Studies & Research Composite College
Bachelor of Engineering - BE, Computer Engineering
S P Jain School of Global Management, Dubai
Master of Business Administration - MBA, Business Analytics, Technology and Business Strategy
ABOUT AKSHAY DASWAL
I am a senior product leader with 13+ years of experience delivering digital…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.