Akshay Dhargalkar

About Akshay Dhargalkar

Distinguished professional in the Information Technology space with a total of over 19 years of experience in architecture, consulting, requirement gathering, design, development, deployment on Salesforce.com and PeopleSoft systems (including 10+ years on Salesforce.com systems). Expertise in architecting Salesforce solutions spanning multiple Salesforce Clouds (Sales, Service, Community, Marketing) with declarative and programmatic tools and integration with internal and external applications Delivery Manager heading Salesforce Practice for all Salesforce projects and providing guidance and mentorship to developers and business analysts Specialize in designing sound, scalable solutions using the Salesforce platform with a strong foundation and alignment with customer\'s roadmap Worked with Agile, Waterfall as well as hybrid methodologies Multiple full lifecycle implementations of Salesforce Sales Cloud, Service Cloud, Communities, Apps, Integrations, etc. Performed in a pre-sales architect capacity in estimation of projects, client discovery calls and proposal preparation. Strong communication skills and can easily interact with C-suite, VPs, Architects, Developers as well as end users Presented a session on the Developer track on Salesforce Lightning Platform and Communities at Dreamforce 2018Possess the following Salesforce and related certifications:Salesforce Application ArchitectSalesforce System ArchitectSalesforce B2B Solution ArchitectSalesforce Business AnalystSalesforce Platform Developer 1Salesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce Community Cloud ConsultantSalesforce AdministratorSalesforce Platform App BuilderSalesforce Sharing and Visibility DesignerSalesforce Data Architecture and Management DesignerSalesforce Development Lifecycle and Deployment DesignerSalesforce Identity and Access Management DesignerSalesforce Integration Architecture DesignerSalesforce Marketing Cloud Email SpecialistSalesforce Certified Advanced AdministratorSalesforce Certified Field Service Lightning ConsultantCopado Certified AdministratorCopado Certified Developer

Experience

1. Senior Manager

   Cisco

   Jan 2024 — Present · Dallas-Fort Worth, TX, US

   Serving as a Senior Manager in the Renewals Component for Cisco\'s main Salesforce org used globally that is primarily responsible for driving Cisco\'s ARR of ~$31B in FY25 and growing. Servicing a high touch application that is critical to Cisco\'s revenue growth, used globally. Managing a global team of architects, developers, quality analysts, scrum leads, and administrators, which is responsible for architecture, design, delivery and adoption. Managing multiple strategic engagements for improving business productivity, engineering excellence, AI adoption and architecture optimization. Focus areas include: business productivity improvements, alignment with GTM strategy, engineering excellence, and organization excellenceResponsible for managing global agile scrum teams and delivery of key strategic initiatives along with contributing to innovations and best practice Salesforce recommendations

Education

• University of Mumbai

  Bachelor of Engineering, Electronics Engineering

  1999 — 2003