Akshay Chaudhary

Service Delivery Leader @American Express

West Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Service Delivery Leader @American Express

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Gurugram, IN

EDUCATION

2009 — 2013

Manav Rachna International University

Bachelor's Degree, Electrical, Electronics and Communications Engineering

ABOUT AKSHAY CHAUDHARY

An incisive professional with 10+ years of work experience in data analytics, data mining, data governance, data modeling, data visualization and framing strategies to address specific business problems. • Possess excellent interpersonal, communication, presentation, organizational, stakeholder & team management skills. • Demonstrated ability to manage workflows across cross-functional teams – from planning through execution till completion – to increase productivity, quality and service delivery. • Seasoned in developing frameworks, carving business insights, implementing change management, advanced analytics, business & market research, business analytics, data management, data reporting, project management, workflow management, risk mitigation and transition management skills• Experience of conceptualizing & implementing various quality and process improvement project. • Strong knowledge of campaign life cycle, secondary research, workflow design strategy, developing frameworks and methodologies like waterfall, agile methodology and scrum approach. • Adept at Excel, VBA, SAS, Python, Hive, SQL,selenium and Tableau.

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Akshay Chaudhary — Service Delivery Leader at American Express in West Delhi, DL, IN | Unifers