Akshay Mehra

About Akshay Mehra

I’m a product professional with a strong foundation in technology and business, passionate about building digital products that create meaningful impact. With a B.Tech in Information Technology and an MBA in Systems, I bring a balanced perspective that bridges business strategy, user needs, and technical feasibility.Over the years, I’ve successfully delivered innovative and user-centric SaaS products across diverse domains including EdTech, Manufacturing, Healthcare, and Retail (E-Commerce). My experience spans both B2B and B2C solutions for web and mobile platforms, where I’ve led cross-functional teams to transform ideas into scalable, outcome-driven products.Certified in SAFe POPM and CSPO, I specialize in agile product management, business analysis, and product strategy. My approach emphasizes data-driven decision-making, collaboration, and continuous improvement — qualities that have earned me multiple recognitions such as “Spotlight of the Month” awards for performance and innovation.Currently, I’m exploring the intersection of AI and product innovation, building applications using Vibe Coding platforms such as Cursor and Lovable. I’m deeply interested in how emerging technologies can enhance user experiences, streamline processes, and open new possibilities for intelligent digital solutions. My goal is to continue creating products that not only solve real problems but also inspire meaningful change.

Experience

1. Product Owner

   TELUS Digital

   Jan 2025 — Present · Noida, IN

   Define product requirements end-to-end in the retirement and benefits domain, aligned business goals with technical feasibility and set clear priorities for delivery.• Own the product backlog, write detailed user stories, refine them with engineering and ensure readiness for development.• Drive key enhancements for the AI chatbot, shaping the vision for language support, chat persistence, feedback handling and overall user experience.• Partner with cross-functional teams including engineering, QA and CMS teams to ensure smooth execution and timely releases.• Use logs, SI settings and Kibana insights to validate product behavior, identify gaps and guide decisions for improvements.

Education

• St Francis de Sales School

  High School, Mathematics and Computer Science

  1995 — 2007

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Master of Business Administration (M.B.A.), IT Business Management

  2013 — 2015

• Netaji Subhas University of Technology, West Campus

  Bachelor of Technology (BTech), Information Technology

  2007 — 2011

Skills

• Targetprocess
• Oracle
• Requirements Analysis
• Healthcare Information Technology
• Sdlc
• Sql
• Html
• Google Drive
• C
• Oracle E-Business Suite
• Lucid Chart
• Java
• Pipefy
• Statements of Work (Sow)
• Microsoft Office
• Business Process Automation
• Lamp
• Online Marketplace
• Wireframes
• Oracle Reports
• Business Requirements
• Jira
• Basecamp
• Axure Rp
• Requirements Gathering
• Software as a Service (Saas)
• Microsoft Sql Server
• Uml
• Business Process Management
• Team Management
• Functional Specifications
• Agile & Waterfall Methodologies
• Business Analysis
• Databases
• Functional Requirements
• Gap Analysis
• Pl/Sql