Akshaya M
Ecommerce Operations Manager @World Near Me Inc
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WORK HISTORY
Ecommerce Operations Manager @World Near Me Inc
Coimbatore, IN
Manage Amazon international marketplaces (US, UK, Canada, Germany, Australia), driving catalog setup, SEO optimization, pricing strategy, compliance, and new product launches.• Develop and implement SEO strategies across product listings and Brand Stores, leveraging keyword research and competitor analysis to improve organic rankings and conversions by 15–20%.• Plan, execute, and optimize Amazon PPC campaigns, promotions, and deals, achieving a 12% increase in ROI while reducing ACoS through strategic bid and budget management.• Coordinate creation of SEO-driven content including product images, infographics, videos, and A+ content, enhancing engagement, product visibility and brand identity across global storefronts.• Analyze sales performance, keyword rankings, and ad reports to refine SEO and advertising strategies, contributing to consistent sales growth and market share expansion• Lead recruitment, training, and management of cross-functional teams (content, design, operations) to ensure seamless, SEO-aligned execution.• Handle customer handling, communication, and experience management, resolving escalations and maintaining seller ratings above 4.5 stars across international marketplaces.• Successfully scaled multiple products to monthly orders, driving significant revenue growth and strengthening brand presence in global markets through data analysis and market research.
EDUCATION
University of Madras
Master of Business Administration - MBA, System Management
ABOUT AKSHAYA M
I am an Ecommerce Operations Manager with over 4 years of experience managing Amazon international marketplaces across the US, UK, Canada, Germany, and Australia. I specialize in SEO strategies, PPC advertising, product launches, compliance, and catalog management, ensuring products achieve maximum visibility, conversions, and sales growth. At World Near Me Inc.(Canada), I manage end-to-end ecommerce operations, from creating optimized listings and A+ content to executing data-driven PPC campaigns and scaling products to monthly orders. I also lead cross-functional teams in content, design, and operations, aligning workflows to deliver consistent growth while maintaining strong customer ratings. Certified in AI & Machine Learning and skilled in Python, Data Analysis, and Visualization, I bring a data-backed approach to decision-making, combining analytics with marketplace expertise to drive performance. I am passionate about leveraging technology, strategy, and customer insights to grow brands globally.
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