Akshay Agrawal

About Akshay Agrawal

Over the past 10 years, I’ve led product and program initiatives across Pharma, FMCG, SaaS, and hybrid B2B environments. My work spans sales automation, pricing systems, trade digitization, loyalty tools, order-to-cash, and field enablement platforms — integrated into complex tech stacks and designed for measurable outcomes.I’ve built and scaled digital platforms that streamline Order-to-Cash, Sales Force Automation, pricing, and trade operations across enterprise environments. My work includes deploying AI-driven order processing systems handling 60K+ monthly orders with SAP integration, digitizing ₹250Cr+ in trade value across 150+ superstockists, and launching field force tools used by over medical reps with real-time sales planning, geo-adherence, and integrated performance tracking. I’ve led the design of pricing and discounting engines that improved quote win rates by 30% and reduced DSO by 40%, while ensuring platform adoption, UX simplicity, and cross-functional alignment across sales, finance, and supply chain.I’ve operated under CIO, BU, and Chairman mandates, worked with cross-functional squads across product, engineering, analytics, and field teams, and delivered digital programs with continuity, adoption, and financial impact at their core.If you\'re building digital platforms that need scale, accountability, and stakeholder ownership — I’m happy to connect.

Experience

1. Principal Product Manager

   Dr. Reddy's Laboratories

   Oct 2023 — Present · Hyderabad, IN

   Product Focus: Salesforce Automation, Distribution Management, Order to Cash automation, Pricing & Discounting with embedded AI. Leading agile pods across engineering, analytics, data scientists and design to embed intelligence and deliver platform-wide rollouts in biweekly sprints while aligning with CIO org and BU heads for roadmap, adoption and metric ownership-Redesigned Order-to-cash workflows across 19 SAP-linked warehouses - unlocking ₹100 Cr+ YoY and direct savings of over 20Cr-Identified whitespace opportunities using data science for 1200 Cr B2B business, targeting additional data driven growth of 5% YoY-Designed and deployed AI/ML powered OCR engine to automate 60K+ orders/month, freeing ~40 FTEs with 99% data accuracy -Piloting conversational BI tool enabled with agentic AI for self and team review- on the go- for Sales team of over users-Redesigned and scaled sales force automation (SFA) app to boost productivity by 60% for over 500 users & geo-adherence to 90%-Reduced returns up to 1.85% and saved ₹2.08 Cr/month via DoH-based dynamic billing control across stockists -Shortened DSO by 40% in Government business through Salesforce CPQ based quote-to-cash processes for tender management

Education

• Kendriya Vidyalaya No.1, STC, Jabalpur

  Studied Science in Grade 11 and 12 (CBSE Board)

  2006 — 2010

• Jabalpur Engineering College

  Bachelor of Engineering (BE), Mechanical Engineering

  2010 — 2014

• Indian Institute of Management, Indore

  PGP, Marketing/Marketing Management, General, Sales Management, Strategy

  2014 — 2016

Skills

• Microsoft Office
• Logical Approach
• Customer Service
• Research
• Creativity Skills
• Sales Management
• Project Management
• Creative Writing
• Microsoft Excel
• Powerpoint
• Convincing People
• Public Speaking
• Marketing Communications Planning
• Team Management
• Social Media
• Brand Recall
• Microsoft Word
• Debate
• Direct Marketing
• Product Launch
• Drawing
• Photography