Akshay Varma

Elevating Customer Experience @HubSpot . Ex-FarmTheory. Ex-Hiver. Re-inventing F&B experiences.

Role
Customer Success Manager at HubSpot
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Akshay Varma

Sales & Customer Success pro with 6+ years of driving revenue, building high-retention…

Experience

  1. Customer Success Manager

    HubSpot

    Jul 2025 — Present · Bengaluru, IN

    Manage a portfolio of 150+ customers, focusing on retention, satisfaction, and growth • Act as a strategic advisor by aligning success plans with customer goals • Drive expansion by identifying and converting growth opportunities • Ensure rapid time-to-value through proactive onboarding and engagement • Leverage data and health scores to mitigate churn risks and forecast renewals • Collaborate cross-functionally to deliver a seamless customer experience • Own customer retention and provide insights on upcoming renewals and expansions • Share best practices and contribute to team development and success at scale

Education

  • Christ University, Bangalore

    Bachelor of hotel management, Hotel/Motel Administration/Management

    2014 — 2018

Skills

  • Customer Service
  • Food
  • Food
  • Hotel Management
  • Hospitality Management

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Akshay Varma — Customer Success Manager at HubSpot in Bengaluru, KA, IN | Unifers