Akshay Vaishya
Business analyst - CMS || HCL Tech MY SQL || Power Bi || Advance Excel || JIRA Tools ||
- Role
- Jr Business Analyst at HCLTech
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Jr Business Analyst
Jan 2024 — Present · Bengaluru, IN
Managing over 20 software applications used across the company, ensuring smooth daily operations and timely issue resolution.Supporting application onboarding by coordinating with clients and vendors, setting up access, and ensuring proper configuration.Responsible for completing compliance assessments and closing any gaps to meet CCIL rules and regulations, using tools like Control Work Bench (CWB).Handling tasks like giving users access (user provisioning), moving applications to new systems (migration), and safely removing unused applications (decommissioning).Using JIRA for tracking tasks and managing project progress, and ServiceNow for handling support tickets and service requests.Working with different teams to ensure clear communication, quick problem solving, and successful project delivery.Keeping all application documents and reports up to date to support audits and ensure compliance.
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