Akshay Srivastava
Senior Customer Service Representative at HCLTech with expertise in customer engagement and resolving customer grievances.
- Role
- Customer Support Executive at HCLTech
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Akshay Srivastava
With a Master of Business Administration from Jaipuria Institute of Management and a Bachelor of Engineering from Manipal Institute of Technology, my journey has been a blend of technical acumen and strategic marketing finesse. Currently, at HCLTech, our team excels in driving customer satisfaction and resolving complex issues with an innovative approach. My core competencies include problem-solving and maintaining the highest levels of etiquette in customer engagements. These skills, rooted in my engineering and management education, enable our organization to consistently deliver exceptional service. My goal is to contribute to and grow with a firm that values continuous improvement and customer-centric innovation.
Experience
Customer Support Executive
Jul 2025 — Present · Lucknow, IN
Education
Jaipuria Institute of Management
Master of Business Administration - MBA, Marketing and Operations
2018 — 2020
Manipal Institute of Technology
Bachelor of Engineering (B.E.), Industrial and production engineering
2010 — 2014
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