Akshay Srivastava

Senior Customer Service Representative at HCLTech with expertise in customer engagement and resolving customer grievances.

Role
Customer Support Executive at HCLTech
Location
Lucknow, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Akshay Srivastava

With a Master of Business Administration from Jaipuria Institute of Management and a Bachelor of Engineering from Manipal Institute of Technology, my journey has been a blend of technical acumen and strategic marketing finesse. Currently, at HCLTech, our team excels in driving customer satisfaction and resolving complex issues with an innovative approach. My core competencies include problem-solving and maintaining the highest levels of etiquette in customer engagements. These skills, rooted in my engineering and management education, enable our organization to consistently deliver exceptional service. My goal is to contribute to and grow with a firm that values continuous improvement and customer-centric innovation.

Experience

  1. Customer Support Executive

    HCLTech

    Jul 2025 — Present · Lucknow, IN

Education

  • Jaipuria Institute of Management

    Master of Business Administration - MBA, Marketing and Operations

    2018 — 2020

  • Manipal Institute of Technology

    Bachelor of Engineering (B.E.), Industrial and production engineering

    2010 — 2014

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Akshay Srivastava — Customer Support Executive at HCLTech in Lucknow, IN | Unifers