Akshay Sinha

WORK HISTORY

EDUCATION

ABOUT AKSHAY SINHA

4+ years technical experience in Salesforce implementationsI have worked on a project primarily focusing on E- Commerce domain that uses Service Cloud, Communities including Customer Portals and Partner Portals alongside its support and enhancement operations which includes integrations with external applications such as payments and business account as well as product management. Primary skills include- LWC Development- Service Cloud Voice (SCV) integration with Amazon connect- Omni Channel and Case Management-Apex Classes and Triggers- Custom API development- Test Classes- OOTB configuration tools including automation via Flows and Process Builders- Branch Strategy and release management via Changesets, GIT & Visual Studio CodeTools I have worked with- Visual Studio Code-Bitbucket- JIRA- Data Loader-PostmanI am confident in my skills and specialisation. I can effectively collaborate with a large team and contribute in the core development as well as enhancement initiatives. Have received client appreciation and can also participate in requirement gathering to comprehend the requirement and narrow down the idea for solution design. Always look forward for a positive work environment, supportive team members, and admire leaders with growth mindset.I would like to embrace the learning curve and scale new heights with sincere efforts.My Salesforce Certifications include- Salesforce Administrator- Salesforce Platform Developer 1- Salesforce Omnistudio Developer- Salesforce AI Associate (Retired)