Akshay Prasad

Service Delivery Manager

Role
Service Delivery Manager at HCLTech
Location
Bengaluru, IN
LinkedIn followers
500 followers

About Akshay Prasad

A Self Starter, energetic and ambitious person who has developed a matured and responsible approach to any task that has been entrusted. I am a hardworking, result oriented leader with over all 11 years of work experience in various fields like Incident Management, People Management, & Delivery management with Excellent inter-personal communication skills and fluent in written and spoken English. I am able to use own initiative and work as part of a team and lead by example. I have portrayed excellent problem solving and analytical skills. I am excellent at Incident management, people management & employee engagement, process improvement, client management along with quality & TAT assurance of services. I am an effective communicator with exceptional presentation skills & abilities in service delivery, counselling teams and establishing excellent relationships with client/customers.

Experience

  1. Service Delivery Manager

    HCLTech

    Oct 2024 — Present · Bengaluru, IN

Education

  • Bangalore Institute Of Technology

    Bachelor of Engineering (BE)

    2008 — 2012

Skills

  • Team Management
  • Microsoft Office
  • Windows
  • Active Directory
  • Technical Analysis
  • Operating Systems

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Akshay Prasad — Service Delivery Manager at HCLTech in Bengaluru, IN | Unifers