Akshay Prasad
Service Delivery Manager
- Role
- Service Delivery Manager at HCLTech
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Akshay Prasad
A Self Starter, energetic and ambitious person who has developed a matured and responsible approach to any task that has been entrusted. I am a hardworking, result oriented leader with over all 11 years of work experience in various fields like Incident Management, People Management, & Delivery management with Excellent inter-personal communication skills and fluent in written and spoken English. I am able to use own initiative and work as part of a team and lead by example. I have portrayed excellent problem solving and analytical skills. I am excellent at Incident management, people management & employee engagement, process improvement, client management along with quality & TAT assurance of services. I am an effective communicator with exceptional presentation skills & abilities in service delivery, counselling teams and establishing excellent relationships with client/customers.
Experience
Service Delivery Manager
Oct 2024 — Present · Bengaluru, IN
Education
Bangalore Institute Of Technology
Bachelor of Engineering (BE)
2008 — 2012
Skills
- Team Management
- Microsoft Office
- Windows
- Active Directory
- Technical Analysis
- Operating Systems
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