Akshay Kumar Soni
Head of Sales & Customer Success | Driving Revenue & Market Expansion | IIT Delhi | Growth Strategist
- Role
- Head of Sales & Customer Success at Collegedoors
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Akshay Kumar Soni
At CollegeDoors, our team\'s dedication to customer success and strategic sales initiatives led to a revenue increase from ₹50 Lakh to ₹1.3 Cr and the acquisition of over 450 customers. Our collaborative efforts enhanced service quality, reflected by a 20% uplift in renewal rates.With a BTech from IIT Delhi, my foundation in data-driven decision-making fortifies our sales strategy. We devised high-impact campaigns that effectively captured our target audience, and I take pride in mentoring a dynamic team that thrives in the fast-paced EdTech SaaS sector.
Experience
Head of Sales & Customer Success
Dec 2021 — Present · Mumbai, IN
Elevated to lead the sales and support departments, driving annual revenue growth from ₹50 Lakh to ₹1.3 Cr with a total of 700+ customers acquired.Formed and managed a 7-member customer support team, improving service quality and achieving a 20% increase in renewal rates.Shifted focus to new customer acquisition while supervising the support team to maintain exceptional customer satisfaction.Mentored and led a team of 2 field sales executives, conducting training sessions to enhance sales strategies and expand market reach.Partnered with the marketing team to design and implement high-impact campaigns to effectively reach the target audience.Established and refined sales processes to support long-term scalability and optimize deal closure rates.
Education
Indian Institute of Technology, Delhi
Bachelor of Technology - BTech, Mechanical Engineering
2015 — 2019
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