Akshay Kumar

Lead Assistant Manager @EXL|Former Process and Data Analytics intern @TRIDENT

Role: Lead Assistant Manager at EXL
Location: Jaipur, RJ, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Lead Assistant Manager
EXL
Jul 2025 — Present
Designed and executed predictive analytics to support performance optimization, cost reduction, and strategic decisions.– Reduced AWS product costs by 30% through data-driven optimization while preserving response rates and payment rates.– Processed and structured large-scale datasets (2M+ rows) to create analytics-ready data tables to derive predictive insights, performance tracking, and business decisioning.– Leading a 5-member cross-functional team (Product Manager, Senior Developer, 2 Junior-Developers, Data Analyst) to deliver end-to-end product implementations and enhancements.

Education

Indian Institute of Technology, Ropar
Bachelor of Technology - BTech, web development, CIM club coordinator
2019 — 2023

Contact information

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•••••@exlservice.com
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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Experience

Lead Assistant Manager

Education

Indian Institute of Technology, Ropar

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