Akshay Kulkarni

About Akshay Kulkarni

Deputy General Manager | Global Technical Operations | Robotics & …

Experience

1. Deputy General Manager

   Addverb

   Jul 2024 — Present · Pune, IN

   Global Lead – Technical Support (Robotics & Automation)| Addverb Technologies • Spearhead a 40-member team, 24/7 global technical support operations for IT, controls, and mobile robotics across Addverb’s automation frameworks, ensuring seamless integration of hardware, software, and control systems. • Resolve complex on-site technical issues involving Automated Storage and Retrieval Systems (ASRS) and a wide portfolio of Addverb products including AMRs (Dynamo), Robotic Sorters (Zippy), RGVs, PTL systems, WMS, WES, and FMS. • Monitor real-time system performance and lead resolution efforts for critical issues in motion planning, localization, SLAM, LiDAR processing, and battery optimization. • Define and manage project scopes, timelines, resources, and deliverables for robotics and industrial automation deployments. • Demonstrate deep expertise in robotics engineering, embedded systems, control theory, automation design, AI/ML, and ROS. • Ensure timely fault diagnostics and rectification to minimize downtime in automated systems. • Lead and mentor a high-performance team of 40 automation support engineers and technicians, overseeing task allocation, performance monitoring, and continuous development. • Develop and implement preventive maintenance schedules and diagnostic checklists for automation hardware/software to ensure operational continuity. • Deploy monitoring and analytics tools to proactively detect anomalies and prevent critical system failures. • Coordinate with internal stakeholders, clients, and vendors to align on automation support expectations, SLAs, and service improvements. • Maintain thorough documentation, including incident logs, system configurations, SOPs, manuals, and change records. • Ensure full compliance with industry safety regulations and standards (e.g, ISO, OSHA) in all technical operations and support practices.

Education

• St. Xavier's High School - India

  SSC, School

  1992 — 2003

• K.K.Wagh institute of Engineering Education & Research

  Bachelor of Engineering - BE, Electrical and Electronics Engineering

  2003 — 2007

• Maharashtra Institute of Technology

  PGDBA (Opreations Management), Business Administration and Management, General

  2015 — 2017

Skills

• Technical Support
• Business Analysis
• Agile Methodologies
• Sql
• Yellow Belt
• Pl/Sql
• Microsoft Sql Server
• Vendor Management
• Itil
• Unix
• Sdlc
• Oracle
• Requirements Analysis
• Ibm Aix
• Testing
• Pre-Sales