Akshay Jadhav
Technical Writer @CleverTap | SaaS | B2B | Gen AI
- Role
- Technical Writer at CleverTap
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akshay Jadhav
Each word is a dollar, so I make them count. I simplify complexity, turning intricate…
Experience
Technical Writer
Oct 2024 — Present · Mumbai, IN
Technical Writer | Technical Content Developer | SaaS | Product-Based# Key Responsibilities- Developed and maintained SDK, developer, and user documentation, including changelogs, release notes, and API references- Owned key initiatives such as Ask AI, broken link handling, and Slack feedback improvements- Collaborated with product and AI teams to train the CleverTap AI bot, improving accuracy of automated documentation responses- Created multimedia storyboards and UX copy to simplify product features and enhance user education# Achievements- Delivered 100+ partner integration docs, accelerating adoption and reducing support queries- Enhanced AI bot documentation accuracy through iterative training and feedback- Revamped SDK documentation (Unity, iOS, etc.) to support new feature rollouts and improve developer onboarding- Monitored, analyzed, and fixed broken links, ensuring smoother navigation and better user experience- Continuously improved tech docs landing pages for clarity, structure, and accessibility, driving higher engagement
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