Akshay Goel
Functional Support Executive
- Role
- Technical Support Executive at Bingoforge Pvt. Ltd
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Akshay Goel
During my Bachelor degree, I have gone through hands-on industrial training which includes various techniques such as microbial culture, protein isolation and estimation, SDS -PAGE, Enzyme Assay, Restriction digestion, DNA isolation, Gel Electrophoresis and simple PCR. I have also attended a 7 day hands on workshop on \"Quality Analysis & validation of pharma products\". I have going on a project entitled as \"Synthesis & Characterization of ZnO nanoparticles using leaf extract & root nodule microbe of vigna mungo\" as my bachelor degree project. I have done one month industrial training in RIVPRA Formulation Private Limited as well as in Sir shadi Lal distillery and chemical works.I want to keep on incrementing my knowledge and grow in the field of biotechnology and biological sciences.
Experience
Technical Support Executive
Jan 2025 — Present · Mumbai, IN
Providing technical assistance and support to customers via email, chat, and phone. Diagnose and troubleshoot software/hardware issues. Documentation of technical issues and solutions in a knowledge base. Collaborating with internal teams to resolve complex problems. Ensuring a high level of customer satisfaction through prompt resolutions. Create and execution of the test cases based on business requirements. Identify, report, and track bugs in collaboration with developers. Performing functional, regression, and usability testing. Documentation of test results and suggest improvements. Ensuring product quality across multiple platforms.
Education
IFTM University, Moradabad
Bachelor of Technology - BTech
2017 — 2021
DAV Centenary Public School - India
Schooling
2011 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.