Akshay Ghumde
Analyst - Claim Operations At Gallagher | Advance Excel | Power Bi | SQL
- Role
- Process Analyst at Gallagher
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Akshay Ghumde
Training & Operations Expert | Aspiring Business Analyst | Process Optimization…
Experience
Process Analyst
Nov 2022 — Present · Pune, IN
Core Competencies & Key Expertise Document Management & Indexing: Efficiently organized, indexed, and archived critical documents, ensuring quick retrieval and seamless accessibility for improved operational efficiency. Data Analysis & Categorization: Analyzed incoming faxes and claims data to accurately identify, classify, and process claims, maintaining high data integrity and precision. Claims Processing & Risk Assessment: Managed end-to-end claims lifecycle, including loss assessment, documentation verification, and compliance adherence, while minimizing errors and meeting strict deadlines. Time-Sensitive Reporting & Performance Tracking: Developed and maintained real-time operational dashboards and time-sensitive logs to track performance metrics, turnaround times, and process bottlenecks. Internal Auditing & Quality Control: Conducted detailed internal audits, identifying discrepancies and implementing corrective measures to enhance process accuracy, compliance, and risk mitigation. Process Optimization & Continuous Improvement (Kaizen): Spearheaded workflow automation and process improvement initiatives (Kaizens) to boost efficiency, eliminate redundancies, and enhance overall productivity. Cross-Functional Collaboration & Stakeholder Engagement: Partnered with cross-functional teams, including operations, compliance, and customer service, to align business objectives, enhance service quality, and drive customer satisfaction.
Education
Testbook Skill Academy
Business Analyst
2024 — 2025
Nagpur University
Bachelor Of Science
2015 — 2020
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