Akshay Deshpande
Systems Administrator @CSC Generation
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WORK HISTORY
Systems Administrator @CSC Generation
Mississauga, ON, CA
Toronto, ON, Canada (Aug 2021 – Present)Merrillville, IN, USA (Jan 2019 – Jun 2021)Responsibilities- Administering hybrid infrastructure across on prem and cloud environments, supporting 500–700+ users through Active Directory, Azure AD/Entra, and Microsoft 365 identity lifecycle operations- Managing Windows Server 2012/2016/2019, Hyper-V virtual machines, DHCP scopes, DNS zones, Group Policies, and server hardening to maintain secure and reliable systems- Manage AWS infrastructure including EC2 instances, load balancers, and CloudWatch monitoring to improve availability and performance- Configuring and troubleshooting Cisco 3750/Nexus 5k switches, Meraki MX/MS/MR networks, VLANs, routing, wireless infrastructure, and multi-site connectivity- Strengthening security through Exchange Admin Center, enforcing MFA, conditional access, and system patching through change management- Automate system provisioning, reporting, and administrative tasks using PowerShell, improving operational efficiency and reducing manual effort; supporting network automation with Ansible and deployments via Git and Bitbucket- Providing Tier 2/3 support and resolving escalated system, network, and identity issues for local and remote users, ensuring minimal downtime and high service quality- Managing and triaging tickets through JIRA and OTRS, maintaining SLA compliance and clear communication with stakeholders- Collaborating with cross functional teams under Agile methodologies to deliver infrastructure upgrades, cloud migrations, and network enhancements- Monitor infrastructure health using PRTG, AWS CloudWatch, and New Relic to proactively identify performance bottlenecks and maintain high system availability.
EDUCATION
Southern Methodist University
Master of Science (M.S.) , Telecommunications and Networking
University of Mumbai
Bachelor of Engineering - BE , Electronics and Telecommunication
ABOUT AKSHAY DESHPANDE
Systems Administrator with 7+ years managing enterprise hybrid cloud infrastructure environments across Azure AD/Entra, Microsoft 365, and AWS EC2/ELB. Experienced in Cisco/Meraki networking, identity lifecycle management, and PowerShell automation. Proven ability to enhance reliability, security, and performance for enterprise‑scale infrastructures.CORE SKILLS- Identity & Access: Active Directory, Azure AD/Entra, Group Policy- Cloud Platforms: AWS, Azure, Microsoft 365 Admin Center, Google Admin Center, Exchange Admin Center- Systems Administration and Virtualization: Windows Server 2012/2016/2019, Hyper-V- Networking: Cisco R&S, Meraki (MX/MS/MR), VLANs, DHCP, DNS, VPN- Automation & Tools: PowerShell, Ansible (basic), Git, Bitbucket- Monitoring: PRTG, CloudWatch, SolarWinds IP Monitor, New Relic- User Support: 500–700+ users, remote support, ticketing (OTRS, JIRA)
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