Akshay Daniel
Senior Executive - Renewals
- Role
- Senior Executive Renewals & Upgrades at Zoho
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Akshay Daniel
Never stop learning.
Experience
Senior Executive Renewals & Upgrades
Mar 2025 — Present · Chennai, IN
As part of the renewals team for Zoho’s Finance suite, I manage end-to-end customer account renewals, ensuring seamless subscription continuity and customer satisfaction. My responsibilities include: • Handling global renewals across Zoho’s Finance products, including Zoho Books, Zoho Expense, Zoho Inventory, and more. • Driving product upgrades and assisting customers with plan changes tailored to their business needs. • As a trusted account manager by maintaining long-term customer relationships and providing proactive support. • Collaborating closely with support and product teams to resolve customer issues efficiently and enhance their overall experience. • Identifying opportunities to maximize customer value and advocating for solutions that align with their financial and operational goals.This role allows me to work cross-functionally and globally, ensuring our customers have a smooth, positive experience throughout their journey with Zoho Finance products
Education
Apollo polytechnic college
DIT, Information Technology
2013 — 2015
Saveetha Engineering College
B.tech, Information Technology
2015 — 2018
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