Akshay Chavan
ITSM | Regional Service Manager (Great Britain)
- Role
- Analyst - Technology Support at WTW
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akshay Chavan
I am an experienced and self-motivated IT professional with over 9.5 years of expertise in managing global infrastructure services across various disciplines, including Problem Management, Service Management, and Technical Support Operations. Throughout my career, I have- Developed strong communication and presentation skills, enabling me to effectively provide training and manage teams while consistently meeting Service Level Agreements (SLAs)- Successfully implemented and driven Service Improvement Programs across multiple teams, contributing significantly to our Continuous Service Improvement Plans- Actively participated in Technical Support Operations, enhancing overall service delivery and client satisfaction.I am committed to continuous growth and improvement in the IT sector, ensuring that I always bring value to my teams and clients. Currently, I serve as a Regional Service Manager at Willis Towers Watson.
Experience
Analyst - Technology Support
Apr 2024 — Present · Thane, IN
Education
University of Mumbai
Bachelor of Engineering (B.E.), EXTC ENGINEER
2012 — 2015
Skills
- Powerpoint
- Microsoft Office
- Social Media
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