Akshat Shastri

About Akshat Shastri

Highly motivated, passionate result driven marketing and sales professional with more than 15+ years of experience in Start-ups and MNC with a proven track record in market expansion, customer retention, and increasing product & service market share. Handled multi-dimensional roles in Sales - B2B Markets, B2C, Business Development, Market Expansion, Operations & Strategy, Strategic National Accounts,Team Management etc. Well versed with Sales & Marketing programs and strategizing short-term and long-term plans to build a sustainable business & consistent revenue growth. Deft in formulating Marketing research, B2B & B2C Sales, prospecting customer approach, etc. for market identification and penetration & conceptualizing sales promotional strategies Driving Digital transformation initiatives by partnering with customers and drive a program of change to build the digital business based on their business vision and strategy. Spearheaded P&L, impacting regional profitability through effective tactical management decisions and new business development in India and International Markets Partnership and Alliances with key SI, OEM to drive growth for Govt and Enterprise customers. C-Suite communication & stakeholder management across all levels of organization. Extensive customer facing experience across India, APAC, Europe, Middle East and Africa. Excellent customer-centric operations, ensuring customer satisfaction & achieving delivery and service quality norms. Directed business planning and performance management of channel partners, including development and execution of sales plans, local area marketing Creating a dynamic environment that fosters the development opportunities and motivates high performance amongst the team members. Lead and coach multifunctional teams of professionals An enterprising individual with good interpersonal skills & willingness to learn. Analytical mindset to support strategies and tactics around a new idea or vision. Possess Excellent Communication, Organizational skills, Relationship management with CXO with a focus on Digital Transformation solutions.I am deeply passionate about- Building new digital businesses - Digital led CX transformation- Digital led transformation across the full value chain- Tech enabled Sales transformationSkills: Digital Strategy | Digital Transformation | Cloud Solution Sales - SAAS, PAAS, IAAS | Technology Sales & Marketing - AI, ML, IOT, Big Data | Building Marketplaces | Product Management | Contracting and Commercial | Project Management

Experience

1. Director - Enterprise Sales

   Parseq

   Jul 2025 — Present · IN

   I lead global enterprise engagement with a focus on high-impact digital transformation, Service Management, AI-driven innovation and scalable delivery models across regions. My role involves building deep C-level relationships, shaping modern operating models, driving complex deal negotiations, and enabling consultative, outcome-led transformation programs across industries.I collaborate closely with enterprise CXOs, GCC leadership, Global IT, Engineering and Transformation Heads to align technology, platforms, talent and governance, enabling organizations to scale capability, deliver operational excellence and accelerate value creation.Core focus areas:Leading high-value, cross-industry transformation initiatives with measurable business outcomesCollaborating with GCC leadership and enterprise CXOs to define digital roadmaps and execution modelsDriving consultative engagements across Service Management (including ServiceNow), AI/ML, Data & MDM, cybersecurity, automation and workflow transformationEnabling scalable delivery models, including T&M talent augmentation, capability pods and managed servicesPartnering with cross-functional and delivery teams to architect client-specific transformation outcomesExecuting targeted GTM strategies to expand global footprint and ecosystem influenceStrengthening partnerships with GSIs, strategic alliances and innovation leadersI consistently engage at the intersection of business strategy, technology innovation and operating-model excellence, helping enterprises harness modern ways of working, drive platform-led transformation, and adapt to the future of services and software.This includes deep exposure to Contact Centre and CX transformation, with a proven track record in building and operating large, high-performance service delivery environments globally.Industries EngagedBFSI | Healthcare | Supply Chain & Logistics | Manufacturing | Retail | Energy | Technology

Education

• DBPC

  B.Com Honours, Business/Commerce, General

  1990 — 2002

• Christ University, Bangalore

  Master's degree, Hospitality Administration/Management, Marketing

  2007 — 2009

• DBPC

  Business/Commerce, General

Skills

• Sales Management
• Hospitality
• Social Media
• Travel Management
• Leisure
• Go-to-Market Strategy
• Market Analysis
• Online Advertising
• E-Commerce
• Business Travel
• Hospitality Industry
• Business Intelligence
• Sales
• Yield Management
• Business Strategy
• Leisure Travel
• Online Travel
• Management
• New Business Development
• Business Development
• Account Management
• Revenue Analysis
• Hospitality Management
• Hotels
• Business Analysis
• Competitive Analysis
• Social Media Marketing
• Team Management
• Online Marketing
• Hotel Management
• Resorts
• Marketing
• Event Management
• Tourism
• Marketing Strategy