Akshat Parekh
Experienced Solution Engineer | CX & EX Specialist | BFSI & ITSM Expert | SaaS - Data & Cloud Strategy | AI Explorer
- Role
- Senior Solution Engineer at Salesforce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akshat Parekh
With over 6 years of experience as a Solution Engineer & Consultant, I specialise in transforming Customer and Employee Experience across industries. My expertise lies in designing cutting-edge solutions that enhance customer engagement and streamline employee workflows.Throughout my career, I have leveraged the latest technologies to deliver consultative demos to C-suite leaders like CIOs, CTOs, Chief Digital Officers, and Chief Transformation Officers. I am proficient in SaaS solutions, cloud strategy, and AI applications, enabling businesses to stay ahead in a rapidly evolving digital landscape. My focus on customer experience has empowered financial institutions to build stronger relationships with their clients, while my work in IT service management has optimised employee productivity and satisfaction.Key Skills- Customer Experience Solutions focused for the BFSI Industry- IT Service Management Solutions across industries- SaaS - Data & Cloud Strategy- AI Use Cases & Exploration- Technology Consultation & Strategy DevelopmentOutside of my professional life, I enjoy biking, playing football, and table tennis. I have a keen interest in exploring new AI solutions and regularly utilise learning courses to continuously upgrade my technical knowledge. Driven by a passion for innovation and excellence, I am committed to helping organisations achieve their goals through strategic technology solutions. Let\'s connect and explore how I can contribute to your company\'s success.
Experience
Senior Solution Engineer
Aug 2025 — Present · Mumbai, IN
Senior Solution Engineer specializing in Salesforce and AI for Financial Services. I design and deliver tailored CRM and AI-driven solutions for banks, insurers, and investment firms—aligning technology with business needs and regulatory requirements. Skilled in leading discovery, crafting demos, and driving cloud and AI innovation to support digital transformation in fintech. Passionate about solving complex challenges and enabling teams to succeed.
Education
SVKM's NMIMS Mukesh Patel School of Technology Management & Engineering
Bachelor of Technology, Computer Engineering
2014 — 2020
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