Akshat Narang
Director of Operations @ Cognizant
- Role
- Director of Operations at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Akshat Narang
An established professional offering over 18 years in spearheading sustained organizational growth in dynamic environments by establishing actionable solutions, building employee value, driving vision and achieving critical strategic goals; targeting senior level assignments in Process, Operations & PnL Management with a leading organization of repute
Experience
Director of Operations
Feb 2025 — Present · Hyderabad, IN
Education
University of Lucknow
Masters of International Business Management, International Business
2001 — 2003
Indian Institute of Management Ahmedabad
Certificate Program in Business Management, Management
2010 — 2011
Lucknow Christian College
Bachelor of Commerce - BCom
Skills
- Team Management
- Customer Experience
- Performance Appraisal
- Recruiting
- Leadership
- Call Centers
- Management
- Soft Skills
- Management Information Systems (Mis)
- Call Center
- Offshoring
- Service Delivery
- Outsourcing
- Talent Acquisition
- Vendor Management
- Bpo
- Transition Management
- Change Management
- Process Excellence
- Performance Management
- Mis
- Employee Engagement
- Workforce Management
- Business Process Outsourcing (Bpo)
- Sla
- Itil Certified
- Human Resources
- Customer Satisfaction
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