Akshat Singh Rathore
Product Manager @ Logout.Studio | Enhancing Customer Experience
- Role
- Product Manager at Logout.Studio
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Akshat Singh Rathore
Hospitality has never just been about rooms for me. It’s about experiences, stories, and…
Experience
Product Manager
Aug 2023 — Present · Gurugram, IN
Revamped the CRM dashboard, turning a glitchy interface into an intuitive platform through collaborative efforts with design and engineering teams. Demonstrated cross-functional cooperation for effective results.2. Optimized the Agile framework in collaboration with the development team to enhance feature releases and streamline product launches, fostering a more efficient and synchronized development process.3. Collaborating with the business team, I devised and implemented a customer support process, resulting in a 20% reduction in customer issues. Quick responses contributed to improved customer relations.4. Pioneered the establishment of a new business vertical by incorporating a feature set tailored for a novel market segment focused on events and retreat centers, diversifying our product offerings.5. Currently spearheading the creation of a new revenue stream by integrating an insurance aggregator through a third-party API, showcasing a strategic approach to leveraging external partnerships for business growth.6. Led the enhancement of CRM functionality and Instagram chatbot workflow, demonstrating a commitment to improving customer interactions and communication channels.
Education
Dayanand anglo vedic college, kanpur
Bachelor of Commerce, 3D ARTIST
2014 — 2017
Maya Academy of Advanced Cinematics
Diploma - Advance Animation and Film-making, Animation, Interactive Technology, Video Graphics and Special Effects
2015 — 2017
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