Akshata Shetty

Operations Associate @Multiverse

London, GB

Lead day-to-day operational execution, ensuring seamless processing across gateways and internal systems.Own data tracking and reporting for core operational workflows, identifying bottlenecks and driving improvements.Collaborate cross-functionally with Product, Customer Experience, and Delivery teams to optimize end-to-end processes.Act as a point of contact for operational escalations, ensuring fast and effective communication across stakeholders.Analyze workflow efficiency and contribute to continuous improvement initiatives to streamline systems and scale sustainably.Support strategic decision-making with insights from operational data and team feedback loops.