Akshat Sheth
Mondelēz International || Thoucentric || MBA, NITIE-IIM Mumbai
- Role
- Customer Service Specialist at Mondelēz International
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akshat Sheth
Strong education professional with a PGDIM focused on General Management from the…
Experience
Customer Service Specialist
Feb 2022 — Present · Pune, IN
Manage the Order Fulfilment process and serve as a dedicated contact for a defined set of Gulf and New Markets Distributors.Ensure the Customer Fill Rate beyond KPI number alongwith ensuring the distributors Inventory Availability for future demand through cross functional alignmentPromoting customers according to the demand plan and inventory availability, process them and ensure a timely delivery along with creating billing information.Make sure that order acknowledgment and or export documents are complete, accurate and in line with Export/Import laws in relevant countries.Organize transport via third party logistics operator and ensure on time delivery.Effectively manage New Product Introductions and Product Withdrawals to Maximize sales and minimize writeoffs.
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